Smart Building Technologies offers 24/7 remote monitoring and alarm management services. Our Digital Monitoring Center is staffed 24 hours a day, 7 days a week, 365 days of the year with experienced and highly trained Building Automation Specialists. Our depth of knowledge and experience assures fast and correct prioritization when we respond to an alarm.

We offer customers several flexible levels of our Digital Monitoring Center services:

• Live & Automated Alarm Notification & Escalation – Email, SMS, Phone Call(s)

• Backup for Controllers, Server Applications, Configurations & More

• Customized Monitoring & Response Procedures

• Real-Time Troubleshooting & Diagnostics

• Remote Programming & Commissioning

• Customer Alarm Portal

• Alarm Reporting & Trending

• Alarm & Data Archiving

• Associated Managed IT Services

Smart Building Technologies does not just setup automated alarm notifications like many other companies. Our Digital Monitoring Center is watching for and sees alarms and events in real-time. Depending on the level of services agreed to, in addition to monitoring your facilities, systems and equipment, Smart Building Technologies highly trained Building Automation Specialists can take control and remotely solve issues in real-time or near real-time. This has allowed our customers to maximize their internal staff capabilities and minimize the need for staff during none-normal working hours and days. Our Digital Monitoring Center is a world-class facility with redundant systems, onsite backup power generation, and state-of-the-art security.

The type of systems Smart Building Technologies can monitor and control are:

• HVAC Equipment

• Building Automation & Control Systems

• Refrigeration

• Water Filtration, Wastewater & Leak Detection

• Generators & UPSs

• Retail Food Equipment

• Lighting

• Fuel Tanks

• Electricity

• IT Equipment

• Facility Environmental Parameters